Privacy Policy

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Privacy Agreement

Effective Date: August 29th 2024

1. Introduction

Welcome to Spiritus DME Company (“Spiritus,” “we,” “our,” or “us”). This Privacy Agreement (“Agreement”) describes how we collect, use, disclose, and protect your personal information when you interact with us, including through our website, services, and products.

2. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Such as your name, contact information (phone number, email address), and any other information you provide when using our services.
• Medical Information: Including details about your medical condition, prescription information, and health-related data necessary for providing Durable Medical Equipment (DME) services.
• Payment Information: Credit card details, billing address, and other financial information used to process transactions.
• Usage Data: Information about your interactions with our website and services, such as IP address, browser type, and pages visited.

3. How We Use Your Information

We use your personal information for the following purposes:

• To Provide and Manage Services: To process and fulfill orders, provide customer support, and manage our DME services.
• To Improve Our Services: To understand usage patterns and enhance the quality and effectiveness of our products and services.
• To Communicate with You: To send updates, service notifications, and promotional information that may be of interest to you.
• To Comply with Legal Requirements: To meet legal and regulatory obligations, including health care regulations.

4. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

• Service Providers: Third-party vendors who assist us in providing services, such as payment processing, shipping, and customer support.
• Healthcare Providers: When necessary to coordinate care or fulfill orders related to your medical needs.
• Regulatory Authorities: To comply with legal requirements, respond to legal requests, or protect our rights and safety.

5. Data Security

We employ reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. Despite these efforts, no data transmission over the Internet or electronic storage can be guaranteed to be 100% secure. We cannot ensure absolute security of your information.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: You can request to view the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete personal information.
• Deletion: You may request deletion of your personal information, subject to legal constraints.
• Objection: You can object to our processing of your personal information under certain conditions.

7. Changes to This Agreement

We may update this Privacy Agreement periodically. Any changes will be posted on our website with the revised effective date. Continued use of our services after such changes constitutes acceptance of the updated Agreement.

8. Contact Us

If you have any questions or concerns about this Privacy Agreement or our privacy practices, please contact us at:

Spiritus DME Company
1261 South 650 West Building 2
farmington, UT 84025
(801) 726-9276